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General Settings: Store Email (Shopify)

Updated on Jun 20, 2025

Shopify

General Settings: Store Email (Shopify)

Your Store Email is the primary contact address used for communication with customers, order confirmations, and store notifications. Keeping this email up-to-date ensures smooth interactions and trust with your clientele. This guide walks through how to locate and edit your store email within Shopify’s General Settings.

1. Go to Settings

From your BAGS admin dashboard, click on Settings 

Shopify Settings Button

2. Click on General

Inside the Settings menu, select the General option to access your store’s basic configuration.

General Settings in Shopify

3. Locate Your Store Email

Under the Store Details section, you’ll see the current store email displayed. This is the email used for store notifications and customer communication.

Displayed Store Email

4. Access General Settings Again if Needed

If you're navigating from a different location, you can always return to Settings from the admin menu.

Navigating Back to Settings

5. Re-select General

Click on General again to return to the section where the email can be edited.

General Tab Access

6. Edit Your Store Email

Within the Store Details area of the General settings, click the email field to edit it. Input your desired contact email and save your changes to update it across your store.

Edit Store Email

Why Keep Your Store Email Updated?

  • Ensures customers receive confirmation and support emails without delay.
  • Maintains professional communication with vendors, suppliers, and team members.
  • Prevents disruptions in automated email workflows and transactional updates.

Tags

store settings, general settings, store email, Shopify email, contact email