Shopify
Builder Settings: Enable Background Warning
The Background Warning feature alerts customers when their uploaded image may include a background that could interfere with print quality. This guide walks you through enabling the feature in your Builder Settings and explains how the customer experience works once it's active.
1. Go to Settings
In your Build A Gangsheet App dashboard, click on the Settings option from the main navigation panel.
2. Open the Builder Settings
Within the Settings area, navigate to the Builder Settings tab to find advanced customization options.
3. Enable the Background Warning
Locate the Background Warning toggle. Switch it to ON to activate this alert for customer uploads.
4. Save Changes
Click Save All at the bottom of the page to ensure your settings are applied.
How It Works for Customers
Once this feature is enabled, here’s what customers will experience when uploading an image:
Step 1: Upload Image
Customers will begin by clicking the Upload Image(s) button in the gang sheet builder interface.
Step 2: Background Detection
If the uploaded image contains a background, a warning prompt will appear, giving the customer multiple options.
Step 3: Available Options
- Don't show again – Disable this warning for all future uploads.
- Discard – Cancel the current upload if they do not want to proceed.
- Continue – Proceed without removing the background.
- Remove Background – Use the built-in tool to delete the background from the image.
Why Use the Background Warning?
- Improves print quality by helping users catch unwanted backgrounds early.
- Reduces support requests due to unclear or flawed uploads.
- Provides a seamless customer experience with simple, intuitive options.
Tags
builder settings, background warning, image upload, remove background, print quality, build a gangsheet