Standalone
Builder Settings: Enable Live Chat
Want to offer customers instant support while they design their gang sheets? This tutorial shows you how to enable the Live Chat feature in your Standalone Build A Gangsheet App builder so you can integrate any chat platform by embedding your custom script.
1. Open the Builder Settings
Log in to your dashboard and navigate to Settings > Settings > Builder.
In this section, you'll find options like:
- Supported File Types
- Auto Resize to 300 DPI
- Enable Canva
- Enable Background Warning
- Single Image Auto-Resize
- Spacing and Layout Controls
- Additional Builder Tools
2. Enable Live Chat Integration
Locate the "Enable Live Chat" field within the Builder settings section. Here, you can paste the script or embed code provided by your live chat service (e.g., Tawk.to, Intercom, or Zendesk Chat).
This script will inject the chat widget directly into your builder interface, allowing real-time support during the customer's design process.
Why Enable Live Chat?
- Improves customer satisfaction by offering real-time help.
- Reduces abandoned designs or carts caused by confusion.
- Allows your team to provide design guidance instantly.
Tags
builder settings, live chat, customer support, real-time help, custom script